Почта России

The description of Почта России

Site Editorial Commentary：The official application of the Russian Post.

The official Russian Post (Почта России) app streamlines your interaction with postal services, making it convenient and efficient.

**Simplified Package Handling:**
• Send and receive letters and parcels using a QR code, eliminating the need for a passport or SMS verification.
• Enjoy queue-free parcel collection when paying online or booking an appointment in advance.
• Calculate delivery times and costs for both domestic and international shipments.
• Benefit from approximate weight calculations: if your parcel weighs less than estimated, the difference is automatically refunded to your card.
• Arrange domestic and international EMS shipments with courier pickup throughout Russia.
• Send parcels without the recipient's address – use their phone number, a 'poste restante' address, or a post office box.
• Pay online via card, using the 'SBP' subscription, or at the post office.
• Print completed forms directly from the app.

**Loyalty Program:**
• Pay for your shipments via the app and earn up to 10% of the delivery cost as bonus points, saving money on future shipments.

**Courier Delivery Services:**
• Schedule a courier to pick up parcels from your location for delivery to a post office.
• For EMS shipments, the courier provides free packaging and a tracking number.
• Arrange for courier delivery of parcels from a post office to your address.
• Service available to any address within the service area.
• Track your delivery status, receive notifications, and communicate with the courier.

**Package Tracking via Tracking Number:**
• Automatically add tracking numbers to the app for both sender and recipient.
• Access all essential package information.
• Rename your shipments for easy identification.
• Automatically retrieve product names from leading e-commerce platforms.
• Receive electronic notifications faster than traditional paper notices.
• Get an estimated arrival date for your package at the post office.
• Receive email and push notifications about shipment status changes.
• Get warnings about storage deadlines and the option to extend them.
• View the cash-on-delivery amount and customs fees.
• Track the status of cash-on-delivery postal orders.
• Pay customs duties without commission.
• Receive electronic and registered delivery confirmations.
• Track international shipments and parcels from Belarus, Armenia, Georgia, Turkey, Germany, Kazakhstan, and other countries.
• Track parcels from popular online stores and marketplaces like AliExpress Russia, Wildberries, Yandex.Market, M-Video, and Ozon.

**Receiving Shipments:**
• Book an appointment at the post office to avoid queues.
• Search for and collect shipments using a barcode from the app.
• Receive parcels without a passport or paper notices using a code from an SMS message.
• Receive electronic and registered delivery confirmations.
• Issue an electronic power of attorney for someone else to collect your parcels.

**Post Office Information:**
• View real-time post office congestion levels.
• Check the opening hours of post offices.
• Find the nearest post offices or search by address/postal code.
• Filter post offices by services offered.
• Receive reminders when you are near a post office holding a package for you.
• Book an appointment to avoid queues.

**Feedback and Support:**
• chat with the contact center.
• Rate courier deliveries and post office services.
• Track the status of your electronic inquiries.

**Financial Services:**
• Make international money transfers.
• Make money transfers within Russia.
• Top up cards from CIS countries.
• Pay taxes and traffic fines.

**Government Services:**
• Send legally significant electronic registered letters to individuals and legal entities. If the recipient has enabled Gospochta (Government Mail), they will receive the letter electronically; otherwise, it will be printed and delivered in a sealed envelope.
• Detailed tracking available.
• Receive official letters from the government.

**Additional Features:**
• Post office box for legal entities.
• Subscribe to newspapers and magazines.
• Send telegrams.
• Browse job vacancies.
• Search for postal codes by address.
• Register and log in to your Russian Post account.
• Authorize via Gosuslugi (Government Services portal).
• Manage services and subscriptions.
• Add a package by tracking number from another app via the 'Share' menu.
• Automatically add a tracking number copied to the clipboard.

For mobile app support, contact: [email protected]