La Poste

The description of La Poste

Site Editorial Commentary：Sending, tracking and delivery of couriers and Colissimo directly from your home

The La Poste app provides a simple and fast solution for individuals to manage their postal needs directly from their mobile devices.

• Enjoy a fluid user interface and design with quick access to essential services, including the online store, customer account, package tracking, Colissimo postage, and activation of Mobile Registered Letters.

• The home page keeps you updated with your postal activities, displaying saved tracking information, pending orders, and valid Colissimo labels.

• Further enhance your experience with app personalization options, engaging animations, and custom illustrations.

MANAGE AND TRACK YOUR SHIPMENTS FROM YOUR MOBILE DEVICE

Track your mail and package deliveries to ensure they reach the recipient, no matter where you are. Simply log in or enter/scan your tracking number—it’s that easy!

Activate notifications to stay informed about the status of your shipments at key stages.

If you have questions about your package or mail delivery, contact our customer service team through the tracking section of your shipment.

Access your current shipment tracking information directly from the home page. Once saved, there’s no need to re-enter the tracking number!

Track shipments handled by over 1,036 carriers, including FedEx, UPS, DHL, TNT, and GLS. Just enter or scan your tracking number, and the La Poste app will identify the carrier and provide relevant information about your shipment.

EASILY ACCESS COLISSIMO POSTAGE AND SHIPMENT TRACKING

Prepare and print Colissimo labels, track your packages, change the delivery date or address before midnight, and find answers to your package tracking questions. With Colissimo online, you can manage your package postage from the comfort of your home or office.

SEND REGISTERED LETTERS

Quick and convenient, no stamps, envelopes, or printers are needed!

1. Scan your document or upload a PDF, enter the recipient's address, and confirm your order.

2. La Poste prints, ships, and delivers your Registered Letter. You’ll receive proof of deposit via email and find proof of content in your Customer Account.

3. The recipient receives the registered letter in person from the postal worker, upon signature and identity verification.

SHOP LA POSTE PRODUCTS IN THE ONLINE STORE

The La Poste app also features an online store where you can purchase postage solutions from your mobile device, including Marianne stamps, pre-stamped envelopes, and individual or bundled tracking stickers.

Manage your orders from anywhere.

LOCATE LA POSTE CONTACT POINTS

Using geolocation, the app helps you find nearby post offices to streamline your trips and manage your shipments efficiently.

Easily organize your pickups with the nearest pickup points for receiving your packages (Colissimo and Chronopost) and access their information (contact details, addresses, hours, and contacts).

Find drop-off points to send your packages anywhere in France, even while traveling.

modIFY A DELIVERY

Received a delivery notice in your absence? You can request a new delivery to the same address, at a post office, or at a pickup point.

ACTIVATE YOUR READY-TO-POST MOBILE REGISTERED LETTER

What is a Mobile Registered Letter? It’s an all-in-one registered letter that is pre-stamped, requires no manual slip, and connects directly to your smartphone, making it easy to send sensitive mail.

Save time by dropping off your registered letter directly at the post office without going to the counter.