OUI.sncf

The description of OUI.sncf

Site Editorial Commentary：Book and change your tickets

SNCF CONNECT: Your All-in-One Travel Companion for Seamless Journeys

Embark on stress-free travel with SNCF Connect, the leading app trusted by over 15 million users for train travel and sustainable mobility across France and Europe. Plan, book, and manage every aspect of your journey with ease, all within a single, intuitive application.

Comprehensive Travel Solutions from Start to Finish
SNCF Connect simplifies your travel experience, allowing you to:
- Effortlessly plan and organize trips, discovering the most convenient routes at the best available prices.
- Securely purchase and store your train tickets, travel subscriptions, season tickets, and travel passes in one centralized location.
- Easily exchange or cancel your reservations whenever needed.

Your Go-To App for Daily Commutes and Long-Distance Adventures
eliminate the hassle of switching between multiple apps! SNCF Connect consolidates all your train travel needs within France and Europe, alongside public transport options (metro, bus, tramway) and even car-sharing services. Enhance your travel experience with integrated services such as car rentals, Allianz Travel insurance, Junior & Cie services, restaurant reservations at Le Bar, luggage services, and Accor Live Limitless benefits.

Stay Informed with Personalized, Real-Time Updates
SNCF Connect goes beyond just ticket purchases! Receive timely information and real-time alerts to streamline your journeys and minimize disruptions.

Key Features to Simplify Your Daily Travels:

Journey Planning:
- Identify the optimal route to your destination anywhere in France.
- Access a wide range of transport modes, including public transport in Paris and Ile-de-France (IDFM network) and 28 other French cities (metro, bus, tram, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (formerly Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
- Set up reservation alerts, low-price alerts, and full-train alerts to find the perfect train ticket that matches your needs.
- Secure your desired ticket price for a specific period by placing an option on it.

Ticket and Season Ticket Booking:
- Purchase all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- For Île-de-France (Paris region) residents, conveniently top up your Navigo pass directly on your phone.
- Purchase and validate digital transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Tickets for Metro-Train-RER, Bus-Tram, Paris Region <> Airports, RoissyBus, Navigo pass) and in 28 cities in France.
- Save your travel preferences, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards in your customer account for faster booking.
- Make secure payments using your bank card (in single or multiple installments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.

Travel with Confidence:
- Save your frequently used travel itineraries for quick access.
- Prepare for your trip by accessing your e-ticket and saving it to your Apple or Google Wallet, adding your trip to your calendar, or sharing it with friends and family.
- Check timetables and routes for upcoming departures and arrivals at any station.
- Stay informed with real-time traffic information and your train's location, and receive alerts about disruptions or planned maintenance, including on European routes (Eurostar (formerly Thalys), TGV Lyria...).
- Receive onboard announcements directly through the app (TGV INOUI, OUIGO, Intercités, and TER).
- Access information about your train's composition (TGV INOUI, OUIGO, TER, Transilien, RER).
- Simplify your connections with guidance on which train/car to board or which exit to take.
- Easily access your purchase and travel receipts.

Need Assistance?
- Find quick answers through our chatbot or online help center.
- Contact our dedicated support team, available 7 days a week via messaging, phone, or social media.