Rescue

설명 Rescue

Site Editorial Commentary：Rescue is a secure support app but should only be used with a trusted technician

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The LogMeIn Rescue Customer app enables support technicians to efficiently troubleshoot issues on your Android device. To leverage this application, you *must* be actively receiving support from a technician who is utilizing LogMeIn Rescue and who will provide you with a unique pin code to initiate the secure session.

Technicians are equipped with a robust suite of capabilities, including live chat, secure file transfer, comprehensive system diagnostic information retrieval, APN configurations (push and pull on Android 2.3), WiFi configuration management, and much more. Remote control functionality is available on leading devices from manufacturers like Samsung, HTC, Motorola, Huawei, Sony, Vertu, and Kazam, ensuring broad compatibility.

Key Features:
- Secure Connection: Connect with a trusted technician using a unique pin code.
- Comprehensive Troubleshooting: Enables technicians to diagnose and resolve issues efficiently.
- Broad Device Compatibility: Supports remote control on a wide range of Android devices.

How to use:
1) Install the application from the Google Play Store.
2) Launch the application from your Applications folder.
3) Enter the six-digit pin code provided to you by your support technician.
4) Grant permission to your trusted support technician to connect to your device.

This app requires Device Administrator permission to enable remote control features.

LogMeIn Rescue Customer utilizes accessibility service to provide full remote control of the device during an active Rescue session. LogMeIn Rescue does not monitor or control any action or behavior through this service outside of a Rescue session, ensuring your privacy and security.