Virgin Media Connect

Die Beschreibung von Virgin Media Connect

Site Editorial Commentary：To use Broadband features, you must be connected to your Virgin Media WiFi.

We are aware of temporary issues affecting the "pause/unpause" feature specifically on the Hub 5x. Users might encounter problems while using this function with this hub model. Our team is actively working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.

The Virgin Media Connect app serves as your central control panel for your home WiFi network. This powerful application allows you to easily set up your broadband connection and optimize your entire WiFi experience from the convenience of your couch. Unlock the full potential of your Virgin Media broadband with comprehensive control and diagnostic tools.

Key Features:

* **Intelligent WiFi Home Scan:** Conduct a sophisticated WiFi speed test throughout your home to identify coverage dead spots and optimize performance.
* **WiFi Pod Management:** View, manage, and even order WiFi Pods* to extend your WiFi coverage and eliminate weak signals in every corner of your home.
* **Parental WiFi Controls:** Pause WiFi access to individual devices, providing an effective parental control solution, especially useful during bedtime or study hours.
* **Remote Hub Reboot:** Troubleshoot network issues by remotely rebooting your Virgin Media Hub directly from the app.
* **Guest WiFi Sharing:** Easily share your WiFi network with guests using a convenient QR code, simplifying the connection process.
* **Dedicated Guest Network:** Create a separate and secure guest WiFi network for visitors, protecting your primary network and devices.
* **Hub Settings Management:** Customize your Hub's settings, including the network name (SSID) and password, to personalize and secure your WiFi network.

Get Instant Support:

* Access a comprehensive library of Frequently Asked Questions (FAQs) to quickly find answers to common queries.
* Follow detailed installation guides for easy setup and troubleshooting.
* Engage with the Virgin Media community forum to share Experiences and get help from other users.

Learn more about the Connect App: [https://www.virginmedia.com/broadband/connect-app](https://www.virginmedia.com/broadband/connect-app)

Requirements:

* An Android device running Android 8 or later.

*Monthly charges may apply when ordering a mesh WiFi Pod. Visit [www.virginmedia.com/wifi-max](http://www.virginmedia.com/wifi-max) to learn more.

Accessibility:

We are committed to making the Virgin Media Connect app accessible to everyone. While some accessibility features are still under development, we are continuously working to improve the app's usability for people with impairments or who use assistive technologies.