Helix Fi

描述 Helix Fi

Site Editorial Commentary：Control your Wi-Fi Internet network

Take control of your home network with Helix Fi, the comprehensive app designed for Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. It's free to use and unlocks powerful features to manage your Wi-Fi connections, monitor internet usage, and even control your smart home devices remotely.

With Helix Fi, you can easily:

* **Manage connections to your Wi-Fi network:** See all connected devices and rename them for easy identification. Get notified of new connections and instantly block unwanted access.

* **Use Parental Control to manage your household’s Internet usage:** Create user profiles and set restrictions to manage your children's online activity, control content, and encourage focus or better sleep habits by scheduling internet access times.

* **Troubleshoot or change your home connection settings, even remotely:** Monitor device usage and identify peak times. Retrieve or change your Wi-Fi username and password. Troubleshoot common issues and manage advanced settings like port forwarding.

**Interesting Features:**

* **Device Identification:** Easily identify connected devices with custom names and receive notifications for new connections.
* **Internet Usage Control:** Manage internet access for user profiles to control content and schedule access times.
* **Network Monitoring:** Monitor device usage and identify peak times to optimize your network performance.
* **Remote Troubleshooting:** Troubleshoot Wi-Fi issues and manage settings remotely.

**Practical Sections:**

* **Overview:** Share your Wi-Fi password with guests, test your connection status, and restart your Helix Fi gateway remotely.

* **Wi-Fi:** Select a Wi-Fi band, create and manage user profiles, and control internet usage for family members. Pause internet access during bedtime on weekdays to promote better sleep.

* **Home:** Connect and control compatible smart home devices, including smart lights, door locks, and thermostats, all from one place. Enhance security for your home automation devices with the Advanced Security feature.

* **Account:** Manage notifications, activate pods to extend your Wi-Fi coverage, and access helpful resources to answer your questions about Helix Fi.

Need help? Find helpful articles on the Support tab of our website.