폰기능상담24

描述 폰기능상담24

Site Editorial Commentary：It is an app that allows you to use insurance services such as SKT mobile phone loss/damage insurance compensation application and progress inquiry, 24-hour consultation, and damage repair agency.

The "폰기능상담24" app offers comprehensive 24/7 support for your mobile device needs.

■ 24/7 Support:
• Get round-the-clock assistance with phone usage and insurance claim processing.
• Check for email account leaks through the ‘My Information Security care’ service.

■ Insurance Claim Assistance:
• File claims for loss/damage, pen/battery issues, and submit initial (electronic repair certificate) claims. Also, find a checklist of required documents.

■ Damage Repair Service:
• T Allcare Coordinator provides phone pickup and delivery, repair center visits, and claim processing (available twice during the subscription period).

■ Magazine:
• Access insurance benefits information and helpful smartphone usage tips.

■ My Page:
• Check your subscribed insurance products and claim processing status.
• View estimated compensation and deductible amounts.

* For detailed information on additional services, please refer to the insurance product description and customer guide.

■ Personal Information Protection Policy Consent Notice:

• We collect app usage analysis and device data to provide better services. In case of app errors, related data such as device ID may be transmitted to third parties for troubleshooting.

• Upon initial app execution after download, consent is obtained regarding the personal information protection policy and the use of personal information for customer consultation processing, which is a basic service.

[The following permissions are required when using the T Allcare Plus service:]

- Optional Access Permissions:
• Phone: Permission to check the device phone number and make phone calls.
• camera: Permission to take photos for file attachments during claim processing and consultation, and to diagnose camera items when using self-diagnosis.
• Photos/Media/Files: Permission to download files and attach images/files during claim processing and consultation.
• Location: Permission to diagnose Wi-Fi, Bluetooth, and location items when using self-diagnosis.
• Nearby devices: Permission to diagnose Bluetooth items when using self-diagnosis.
• Microphone: Permission to diagnose microphone items when using self-diagnosis.

* You can use the service even if you do not agree to the optional access rights, but the functions that require these rights may be restricted.

For app-related inquiries, please call 1599-2300.