ريال موبايل

描述 ريال موبايل

Site Editorial Commentary：Rial Mobile Payment Gateway ريال موبايل للتحصيلات الالكترونية

**Real Mobile: Your Comprehensive Mobile Payment Solution**

Real Mobile is an electronic collection and instant recharge service provided by Yemen Mobile to all its subscribers. It allows users to maintain an electronic balance, separate from their regular balance but linked to the same mobile number. With Real Mobile, subscribers can conveniently pay service fees and activate packages for Yemen Mobile numbers, as well as settle bills for telecommunications and public utilities (landline, internet, electriCity, water, etc.). The service also enables users to transfer their electronic balance to other subscribers for bill payments.

**Service Activation**

Every Yemen Mobile subscriber with personal data in the company's systems is initially a non-active user of the service. Activation occurs directly for the first time via:

* Receiving a transferred electronic balance from another subscriber.
* Adding balance to your electronic account at a service office, with a minimum of 1000 Rial.

(You will receive a welcome message containing your service activation details, transaction information, and your PIN).

**How to Use Real Mobile**

You can access Real Mobile through various methods:

* Dedicated Smart Device Application (APP).
* Interactive Voice Response (IVR): Call the free service number 6000 and follow the voice prompts.
* Short Message Service (SMS): Send commands to the free service number 6000.
* Direct Short Code Dialing (USSD).

**Service Operations**

* **Electronic Balance Recharge:**

Visit a service office to recharge your electronic balance with a minimum of 1000 Rial. You will receive an SMS with transaction details.

* **Yemen Mobile Number Recharge and Payment:**

Use your electronic balance to recharge your own or another subscriber's number, and activate various packages using these methods:

* Real Mobile app (available on the Yemen Mobile website).
* Call 6000 and follow the prompts.
* SMS to 6000: To recharge your number, send: (31 [Amount] [PIN]). To recharge another number, send: (31 [Mobile Number] [Amount] [PIN]).
* Direct Short Code Dialing.

Amount * 377xxxxxxx * 6000

* **Electronic Balance Transfer:**

Transfer your electronic balance to another subscriber's account via:

* Real Mobile app (available on the Yemen Mobile website).
* Call 6000 and follow the prompts.
* SMS to 6000: Send: (21 [Mobile Number to Transfer To] [Amount] [PIN]).
* Direct Short Code Dialing.

Amount * 177xxxxxxx * 6000

*note: For transfers of 10,000 Rial or more, a verification code will be sent to the sender for confirmation. The sender must forward this code to the recipient. After confirmation, both parties will receive an SMS with transaction details.*

* **Public Utility Bill Payment:**

Pay your telecommunications and public utility bills using your electronic balance through:

* Real Mobile app (available on the Yemen Mobile website).
* Call 6000 and follow the prompts.
* SMS to 6000:

* Landline Bills: Send 51 [Phone Number] [Amount] [PIN].
* Internet Bills: Send 52 [Phone Number] [Amount] [PIN].
* International Call Bills: Send 53 [Phone Number] [Amount] [PIN].
* Electricity Bills: Send 54 [Area Code] [Meter Number] [PIN].
* Water Bills: Send 55 [Area Code] [Meter Number] [PIN].
* Local Mobile Network Bills: Send 31 [Mobile Number] [Amount] [PIN].

* **Transaction Confirmation (Verification Code):**

* Call 6000 and follow the prompts.
* SMS: Enter the verification code and send it to 6000.
* Direct Short Code Dialing: 6000*299xxxxxxx *299xxxxxxx.

* **Account Management**

Manage your account settings by calling 6000 or through SMS to 6000:

* To change your PIN: Send (71 [New PIN] [Confirm New PIN] [Old PIN]).
* To reset your PIN (Recovery): Send 72 [Your Mobile Number] from your registered backup number (entered at the service office). A new PIN will be sent to your mobile number.
* To temporarily suspend your account: Send (73 [PIN]).

You can also use the registered backup number (entered at the service office) by sending: (73 [Mobile Number] [PIN]).