1&1 Control-Center

The description of 1&1 Control-Center

Site Editorial Commentary：Your 1 & 1 Control Panel app: about consumption, invoices, 1 & 1 Help Center.

Your 1&1 Control-Center at your fingertips!

With the 1&1 Control-Center app, you can conveniently access all the benefits of your personal customer area on your smartphone or tablet – wherever you have internet access. Easily monitor your data usage, call minutes, and incurred costs. View your customer data and invoices, renew your contract, request number porting, or arrange for the relocation of your internet connection. Helpful guides and answers to frequently asked questions provide support for your contract and all 1&1 products!

Key Features at a Glance:

￭ Keep Customer Data Up-to-Date
View your customer data and modify your username, password, or bank details.

￭ Access Invoices
View your invoices with detailed call records.

￭ Monitor Usage
Keep track of your mobile data volume and usage costs at any time.

￭ Manage Contracts
View details about your contracts and subscribed options. Renew your contract or switch to a new plan.

￭ Set Up 1&1 email Addresses
Change your email password or set up new email addresses and email forwarding.

￭ SIM card and Roaming Settings
Activate, block, unblock, or replace your 1&1 SIM card. Change your roaming settings if needed.

￭ Forward Phone Numbers
Activate your voicemail or forward your phone numbers, even when you're on the go.

￭ Port Phone Number and Move Internet Connection
Request number porting or the relocation of your internet connection when you move.

￭ Improve WLAN Connection and Reception
Easily connect to WLAN and optimize your home network.

￭ Receive Important Notifications
Read our messages about order status, your orders, and invoices.

￭ Activate Push Notifications
Never miss news from 1&1! Decide whether you want to use the push notification feature.

￭ Solve Internet Problems
Check your internet connection via the app feature and identify potential issues. We support you until the problem is solved.

￭ Help and Contact
Get quick answers to your questions thanks to the new search function, integrated 1&1 Help Center, and direct contact to 1&1 customer service.

Please note:
• The displayed data may be delayed and may differ from the actual status.
• The usage data is usually updated daily, less frequently when abroad.
• The displayed costs are for overview purposes only. Your original invoice, which you can find in your messages, applies.
• The invoice amounts include services in Germany and abroad.

How do you like the 1&1 Control-Center app?
Your satisfaction is very important to us! We are always open to new ideas and suggestions for further development. Simply write to us at: [email protected]